Operations

Stellium provides a 24/7 secure, safe, controlled and robust environment. Together with unparalleled connectivity to local, national and global fibre networks, we have all that the largest, most demanding and ambitious client requires.

The Stellium platform is supported by five pillars of service excellence:

Connectivity

Our status as the data meridian offers unique connectivity advantages to global and national networks, as well as the open Newcastle MAN (Metropolitan Area Network) which we created. Our campus is carrier-neutral, and we’re actively increasing the number of potential carriers – this gives you more opportunities for choice and greater value.

Security & Safety

Stellium removes the effort, expense and risk out of physical data centre security by employing strict security protocols that protect your physical assets.

The physical security of our customers’ deployments is critical to our operational culture and we have the people, systems, processes, and experience to deliver the security services you require. We offer credential-based access control, intrusion detection and unified video surveillance with interior and exterior cameras throughout our Newcastle campus. Two-factor access authentication and man traps are standard at our data centres, along with user-based permissions and managed security zones.

Additionally, we deploy:

  •  Experienced on-site data centre security guards 24×7×365
  • Biometric and key-card security for strict access control, up to the cage level
  • Secure passages to prevent tailgating
  • Reinforced physical infrastructure that includes concrete bollards, bullet resistant glass, steel-lined walls and perimeter fencing,
  • Perimeter security that includes iron fences, gates and restricted access to the campus
  • Dedicated data halls, suites, and cages to minimize traffic

Environment

Our Tier 3+ data centre operates strictly in accordance with the environmental standards set by ASHRAE, the global benchmark for built environments. We employ a state-of-the-art building management system (BMS) to monitor power temperature and humidity levels. In addition, our engineering infrastructure is fully maintainable without affecting operation.

Power

Stellium’s experts know what it takes to deliver the power you require from kilowatts to megawatts and we work to identify and deploy innovative power solutions that you can rely on for today and tomorrows high-density demands. Our data centres can offer high-density power that can accommodate cloud, gaming, high-frequency trading, and other power-hungry services.

With our years of experience building data centres at scale for some of the world’s most successful companies, we provide power solutions that meet the needs of virtually any customer. Stellium manages the process end-to-end, delivering the power you need, where you need it, working with local resources and offering unique, creative solutions including onsite power generation, development, and build where needed.

Our direct connection to the 275KV National Grid ensures low-cost, ultra-robust power. Our IT halls have a high-density power configuration of more than 3kW per square metre and can accommodate rack-power densities from 4kW to 34kW. This is backed by standby generators and on-site diesel storage to guarantee uninterruptible power supply.

Eco-friendliness

From the site itself to the way we operate and the power we use, Stellium offers a greener alternative. The purpose-built campus was constructed to BREEAM Outstanding Standards. Our onsite electrical energy is 100% renewable, and with the worlds largest windfarm nearby, whatever your needs you can be assured of power from renewable sources.

Compliance & Certifications

Our commitment to innovation and high standards of excellence are reflected in the accreditations we achieve for our Newcastle data centres and network services.

As your IT infrastructure grows, Stellium understand the importance of keeping your data secure while optimising efficiency. Our data centre and network operations have garnered leading industry recognition that supports the compliance requirements and sustainability goals of your business.

Annual audits performed by an accredited auditor validates that our data centres and network adhere to strict compliance standards regarding our operations, security and reliability.

Our compliance certifications achieved includes ISO-27001 Information Security, ISO-14001 Environmental Management, ISO-9001 Quality Management, ISO-20000 IT Service Management and ISO-22301 Business Continuity Management certification along with PSN Network and Cyber Essentials+ certifications. All certifications are available to our clients on request.

Covid-19

Stellium closely monitor the developing Covid-19 situation. Given the risks it creates Stellium has as a contingency already activated its Business Continuity Plan ensuring we are prepared in advance to maintain normal services. Stellium relies on the UK Government and NHS advice in shaping its response and continues to assess the measures it has in place and how these need to be adjusted as circumstances change. For further contact email; support@stelliumdc.com.

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